When Will I get my items?
This answer depends on the stages of production going smoothly. Currently, I am expecting to have everything in hand by early November. Once I get the items, I’ll have to sort and grade them. Backers will recieve the Best of the Best in Quality. I will update everyone every 3 weeks on the status of everything, or if something important happens. Eventually y’all will get tired of my update e-mails.
Last updated: July 17, 2025 20:11
What's a Snowglobe Pin?
The actual effect is called “Quicksand,” but I find Snowglobe is a more colloquial descriptor for the effect the pins have. A liquid core is placed between two enamel pieces. And the glitter falls with gravity as the item is turned and moved.
Last updated: July 17, 2025 20:15
Why was shipping not included in my initial pledge?
Unlike Kickstarter, Backerkit has a Pledgemanager that handles post-campaign expenses, such as shipping and last-minute add-ons. Your survey will help you figure out your shipping price, it will be between 5-10 USD.
Last updated: July 17, 2025 20:17
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.